KellyMichael Policy:

Dogs come in all shape and sizes.  We strongly recommend measuring your dog accurately and check our size chart before making your size selection.

Return Policy: If you are not 100% satisfied with your purchase, simply contact us toll-free 1-877-4-KellyM for an (EAN) Exchange Authorization Number.  Please return item to us in its original unused condition within 14 days of receipt for a merchandise exchange only to:

KellyMichael Co.
Attn: Returns Dept.
223-1 West Emporia St.
Ontario, CA 91762

Merchandise should be in its original condition free from pet hair or damage.  We cannot honor exchanges for any merchandise that is not in its original new condition. There will be a 20% restocking fee if it’s not tagged and in its original packaging.

Please note that we are not responsible for any return merchandise lost in shipping.  Please return merchandise with delivery confirmation for tracking purposes.